How do I book airfare for groups?
Utilize the Batch Single Trip Direct Bill form for groups of ten or more and follow the instructions to submit the request to the appropriate Travel Inc. Group Travel Team.
What if I can’t find the flight I need through Travel Inc?
Contact us via ServiceNow - Expenses before booking independently so we can evaluate options.
Can I book airfare outside of Travel Inc. if my Spend Authorization was approved before the air transportation policy update requiring all bookings to be handled by Travel Inc?
No. All airfare bookings made on or after May 16, 2025, must comply with the new requirements outlined in Air Transportation Policy 6.6.
Will I be reimbursed for airfare if I don’t use Travel Inc?
Non-compliance may result in denial of reimbursement.
What if I booked an airfare without a Spend Authorization?
Submit the Spend Authorization as soon as possible with justification for the violation.
What if I booked airfare before the air transportation policy update requiring all bookings to be handled by Travel Inc?
Tickets purchased before May 16, 2025, are exempt. Any bookings made on or after that date must comply with the new requirements outlined in Air Transportation Policy 6.6.
Do I need a Spend Authorization for no-cost travel?
Yes. Submit a $0.01 Spend Authorization for all official GT travel out-of-state.
How can an employee Direct Bill airfare if they have access to Concur but no Direct Bill option?
Employees can submit a Single Trip Direct Bill Form to Travel Inc. via email to book airfare using Direct Bill as the payment method. Frequent travelers are encouraged to request Direct Bill access by completing the Concur Travel Access and Recurring Direct Bill Form.
Can travelers use personal cards to earn points while booking airfare arrangements?
Yes, if they choose not to use Direct Bill.
Can I still use a personal credit card to pay for airfare if I’m set up for Direct Bill?
Yes. You can choose either a personal or Direct Bill method of payment.