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If an invoice or Supplier Invoice Request (SIR) is properly completed, approved, and appropriate documentation is included, turn-around time is generally 3-5 business days from when AP receives it. New supplier set-up can take an additional 3 days.

Urgent payment requests must be submitted through the ServiceNow portal, following the Rush Policy (see the Rush Payment form) with all supporting documents and approved by Accounts Payable manager.