How can I easily identify the problem invoices in Workday and communicate issues with an invoice?
In Workday, you can run the report “Find Problem Invoices by Organization-CR”. You can search by your 3-digit department number, the Supplier’s Invoice Number, or the INV in Workday. Please see the Knowledge Article "Find your Department's Problem Invoices". Campus Users will identify the specific problem directly on the invoice in the Activity Note. This process helps both the department and AP quickly understand what needs to be addressed to process the payment.