Why am I not allowed to upload the scanner after 5:00 pm?

If you are unable to meet the 5:00 pm deadline, DO NOT attempt to upload after this time. The ITG staff and IT Financial Operations run processes after 5:00pm and you can lose the data that you loaded in your scanner. Data is refreshed in RFTrack.NET every night. If you are unable to meet this deadline, wait until after 8:00 am the following day to perform an upload.

Why am I receiving the error message "No matching assets were found" when I scan an old tag displayed on my inventory report?

If the asset is active in the Workday and/or RFTrack.NET application, try download sync again to ensure you have the latest updates.  If the asset is not showing in Workday and/or RFTrack.NET application, please contact Property Control via ServiceNow for assistance.

What is the benefit of RFID?

During the traditional inventory process, a user must "see" the barcode to read it. Even with a barcode handheld scanner, our users usually need to have a line of sight to align the barcode towards a scanner for it to be read. Radio Frequency Identification, by contrast, doesn’t require line of sight. RFID tags can be read as long as they are within range of a reader. With the use of an RFID handheld scanner, our users will be able to collect your inventory data more easily and efficiently.