Georgia Tech Procurement & Business Services has been advised by the Georgia Department of Administrative Services, State Purchasing Division (SPD) that contract negotiations with United Parcel Service (UPS) are ongoing. The previous agreement expired on November 27, 2021. State customers, including Georgia Tech, have been moved to UPS’ published commercial pricing schedule and terms.

Federal Express (FedEx) may be used as an alternative statewide contract option for Expedited Delivery Services. The current Agreement with FedEx has been extended through February 25, 2022. This extension includes current terms and pricing. SPD is finalizing negotiations with FedEx on the terms of a new corresponding Participating Addendum projected to go live February 26, 2022.

FedEx Account Setup and Management Procedures:

Establishment of Account

One or more accounts per delivery address may be established. A FedEx Employee Agreement Form should be completed and approved and sent to the Georgia Tech Purchasing Department if an employee is acting as the accountholder. The Department will need a PCard to set up the FedEx account. The Purchasing Department will establish the account with Federal Express, based upon available account numbers. The department should take care in releasing the FedEx Account number as they will be responsible for charges associated with that account.

Payment of Invoices

All FedEx accounts can be invoiced to the department or set up with a Pcard for autopay. This set up is the responsibility of the accountholder.

Redistribution of Charges

Departments should use Workday to redistribute charges if necessary.

Disputed Charges

It is the cardholder’s responsibility to resolve discrepancies and ensure credits are received. When a cardholder discovers an incorrect amount has been charged or a questionable purchase appears on the monthly statement, the cardholder must immediately seek to resolve the problem directly with the vendor by calling FedEx Customer Service at 1-800-463-3339. Any communications should be documented on the statement (or attachment) including dates, persons involved, and a brief description of the problem.

Please review the FedEx Statewide Contract Information Sheet and the FedEx Rate Chart for additional information.